Terms & Conditions

Last updated: 5 June 2026

These Terms & Conditions ("Terms") govern your access to and use of cohenklein.com (the "Site") and the services provided by Cohen Klein & Associates Ltd ("we", "us", "our"). By using the Site or our services you agree to these Terms. If you do not agree, please do not use the Site or our services.

1. About us

Cohen Klein & Associates Ltd is registered in England & Wales under company number 12947266, with its registered office at 7 Bell Yard, London, WC2A 2JR, United Kingdom. You can contact us at info@cohenklein.com or (+44) 20 3951 3920.

2. Our services

We provide trademark registration assistance, trademark and brand monitoring, and related brand-protection services (the "Services"). Certain monitoring features and tools within the client portal are powered by our technology partner, White & CO Ltd (Veillor). The specific scope, deliverables and fees for your engagement are set out in the proposal, order or agreement applicable to you.

3. Client accounts and the portal

Some Services are accessed through a client portal. You are responsible for keeping your login credentials confidential and for all activity under your account. You must notify us promptly of any unauthorised use. We may suspend or terminate access where we reasonably believe these Terms have been breached or for security reasons.

4. Acceptable use

You agree not to misuse the Site or Services, including by attempting to gain unauthorised access, interfering with their operation, uploading unlawful or infringing content, or using them for any unlawful purpose. You must ensure you have the right to submit any trademark, brand, logo or other material you provide to us.

5. Fees and payment

Fees for the Services are as quoted to you or as displayed at the point of purchase. Unless stated otherwise, fees are payable in advance and are non-refundable once the relevant work has commenced. Official registry, government or third-party fees are additional and non-refundable.

6. Trademark monitoring — scope and limitations

Our monitoring Services aim to identify potentially relevant trademarks, applications, domains and other signals across available data sources. While we use advanced technology to provide broad coverage, no monitoring service can detect every possible conflict or infringement, and results depend on the availability and accuracy of third-party data. Monitoring is provided on a reasonable-efforts basis and does not guarantee detection of all relevant matters.

7. No legal advice

Information provided through the Site and Services, including class suggestions and monitoring alerts, is for general informational purposes and does not constitute legal advice. You should seek advice from a qualified professional before making decisions about your intellectual property rights.

8. Intellectual property

The Site and its content (text, graphics, logos and software) are owned by or licensed to us and are protected by intellectual property laws. You may not copy, reproduce or distribute our content without our prior written permission. You retain ownership of the materials you submit to us and grant us the rights necessary to provide the Services.

9. Third-party services

The Services rely in part on third-party providers, including White & CO Ltd (Veillor). Your use of such features may also be subject to the relevant provider's terms. We are not responsible for the availability or accuracy of third-party data sources.

10. Disclaimers

The Site and Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

11. Limitation of liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental or consequential losses, or for loss of profit, revenue, goodwill or data. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify us against claims, losses and costs arising from your breach of these Terms or your unlawful use of the Site or Services.

13. Term and termination

These Terms apply while you use the Site or Services. We may suspend or terminate your access if you breach these Terms. Provisions that by their nature should survive termination (including sections 8, 10, 11 and 15) will continue to apply.

14. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date shows when they were last revised, and continued use of the Site after changes constitutes acceptance of the updated Terms.

15. Governing law and jurisdiction

These Terms are governed by the laws of England & Wales, and the courts of England & Wales have exclusive jurisdiction over any dispute, without prejudice to mandatory consumer-protection rights you may have in your country of residence.

16. Contact

For questions about these Terms, contact us at info@cohenklein.com or write to the address in section 1.