Privacy Policy

Last updated: 5 June 2026

This Privacy Policy explains how Cohen Klein & Associates Ltd ("we", "us", "our") collects, uses and protects your personal data when you visit cohenklein.com (the "Site") or use our trademark registration, monitoring and brand-protection services (the "Services"). We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR) where applicable, and the Data Protection Act 2018.

1. Who we are

Cohen Klein & Associates Ltd is the data controller responsible for your personal data. We are registered in England & Wales under company number 12947266, with our registered office at:

Cohen Klein & Associates Ltd
7 Bell Yard, London, WC2A 2JR, United Kingdom
Email: info@cohenklein.com
Phone: (+44) 20 3951 3920

2. Scope of this policy

This policy applies to personal data we collect through the Site, our contact and registration forms, our client portal, and the course of providing our Services. It does not apply to third-party websites that may be linked from the Site.

3. Personal data we collect

Depending on how you interact with us, we may collect:

  • Contact and enquiry data — your name, email address, telephone number, company name and the content of your message when you contact us or request a quote.
  • Account data — the credentials and profile information used to access the client portal.
  • Trademark and brand data — the trademarks, brand names, logos, classes, jurisdictions and related details you ask us to register, monitor or protect.
  • Transaction data — details of the Services you have purchased and related correspondence (payment card details are processed by our payment providers, not stored by us).
  • Technical and usage data — IP address, browser type, device information, pages viewed and similar analytics data, collected only where you have consented to non-essential cookies (see section 5).

4. How and why we use your data

We use your personal data on the following legal bases:

  • To perform a contract with you — to provide trademark registration, monitoring and brand-protection Services, manage your account and respond to your requests.
  • For our legitimate interests — to operate, secure and improve the Site and Services, prevent fraud, and communicate with you about your matters, provided these interests are not overridden by your rights.
  • With your consent — to set non-essential analytics cookies and, where applicable, to send you marketing communications. You may withdraw consent at any time.
  • To comply with a legal obligation — to meet our accounting, tax and regulatory requirements.

5. Cookies and analytics

A cookie is a small text file stored on your device. We use the following categories of cookies:

  • Strictly necessary cookies — required for the Site to function, including a session cookie that keeps you logged in to the client portal and a cookie that records your cookie-consent choice (ck_consent). These do not require consent.
  • Functional cookies — a language-preference cookie (ck_lang) that remembers the language you have chosen.
  • Analytics cookies — we use Google Analytics to understand how visitors use the Site so we can improve it. These cookies are only set after you give your consent via our cookie banner. If you reject them, no analytics cookies are placed and Google Analytics is not loaded.

You can change your choice at any time using the "Cookie Settings" link in the footer, or by clearing cookies in your browser. You can also block or delete cookies through your browser settings.

6. Who we share your data with

We do not sell your personal data. We share it only with trusted parties who help us deliver the Services, under appropriate contractual safeguards:

  • White & CO Ltd (Veillor) — our technology partner, which provides the AI-driven trademark, domain and social-media monitoring that powers parts of our Services and the client portal, acting as a processor / sub-processor on our behalf.
  • Service providers — hosting, IT, email and payment providers who process data on our instructions.
  • Google LLC — for website analytics, where you have consented.
  • Authorities and advisers — where required by law, or to establish, exercise or defend legal claims.

7. International transfers

Some of our providers may process data outside the UK or European Economic Area. Where this happens, we ensure an adequate level of protection through mechanisms such as adequacy decisions or the UK International Data Transfer Agreement / EU Standard Contractual Clauses.

8. How long we keep your data

We keep personal data only for as long as necessary for the purposes set out above, including to provide the Services, maintain monitoring of your trademarks, and meet our legal and accounting obligations. When data is no longer needed, we securely delete or anonymise it.

9. Your rights

Subject to applicable law, you have the right to: access your personal data; have inaccurate data corrected; have your data erased; restrict or object to processing; data portability; and to withdraw consent at any time. To exercise any of these rights, contact us at info@cohenklein.com.

If you are in the UK and have a concern, you may complain to the Information Commissioner's Office (ICO) at ico.org.uk. If you are in the EU, you may complain to your local data protection authority.

10. Data security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse, including encryption in transit (TLS), access controls and secure hosting.

11. Children's privacy

Our Site and Services are intended for businesses and adults. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised. Material changes will be notified through the Site.

13. How to contact us

For any questions about this policy or your personal data, contact us at info@cohenklein.com or write to the address in section 1.